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Frequently Asked Questions

Web Hosting FAQ

Questions and answers related to our Web Hosting products.

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What is Web Hosting?

A web hosting service is a type of Internet hosting service that allows individuals and organizations to make their website accessible via the World Wide Web. Web hosts are companies that provide space on a server owned or leased for use by clients, as well as providing Internet connectivity, typically in a data center.


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What are Web Servers?

Web servers are high powered, high tech computers that work by storing and transmitting data over the internet. Just about all servers are connected to the internet for the duration of their lifespan. Web servers are by far the most important aspects of the internet. All web sites are stored, maintained, and operated on web servers. It is not possible to access the internet without a web server, so every web site must have one.


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What’s Reseller Web Hosting?

Basically, reseller web hosting is designed to offer you all of the necessary resources to begin your own independent web hosting service.

With reseller web hosting, resources are made available at wholesale prices, as well as all of the tools one will need in order to divide those resources into customized packages that can be sold to clients.
A reseller host has the diversity, and lack of restrictions, that are necessary to build web hosting plans that will produce a consistent income flow, every month.


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What is Virtual Hosting?

Virtual hosting is better known as shared hosting and indicates that your website is located on some server, and that this server hosts multiple sites. You are virtually sharing the space for your site instead of having it hosted exclusively on a specific server.


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What is Domain Parking?

Domain parking allows you to purchase a domain and then have a ‘coming soon’ page on it. However, if a domain isn’t parked, it would simply be inaccessible to anyone. Additionally, you may park a domain by pointing it at another active domain in your account. For example, you may want www.mywidgets.com and www.myspecialwidgets.com to go to the same website.


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What is an IP Address?

An IP (Internet Protocol) address is basically a sequence of numbers that is used to identify a specific computer over the internet. Each computer is assigned an IP address by the ISP (Internet Service Provider) that serves as a means to identify communication from that particular computer to another computer.

Web sites also have IP addresses that are indicative of the address associated with the web server on which they are hosted. An IP address looks like a series of numbers; for example, when looking at an IP address, there will be a string that resembles this: 162.0.0.1.


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What Are Control Panels?

Control panels are comprehensive user-friendly interfaces that are specifically designed to facilitate the administration and management of your web site and web server. You will spend most of the time in the control panel as a web site owner, so it is very important that you become familiar with the various aspects of control panel usage.


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What is Bandwidth?

Bandwidth represents the amount of data a network can transport in a certain period of time. For digital devices, bandwidth is usually expressed in bits or bytes per second. For analog devices, bandwidth is expressed in cycles per second, or Hertz (Hz).


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How can I transfer my website from another host to Noverus Hosting?

Transferring your website from another host can seem like a daunting process, but we’re here to make the move quick and easy.

We offer an easy transfer service to all of our clients. Contact our support team for more information. Why worry about the hassle, let us take care of it for you.

If you wish to do it on your own:
First, make a backup copy of your entire website by downloading all files via your FTP program. Once your new hosting account is setup with Noverus Hosting, you can then FTP your files into your new account. You will also need to update your domain name DNS servers so that they point to your new website location.


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How do I pick a hosting plan?

When picking a website hosting plan, you need to have an idea of what you want to do with your website, plus factor in a bit of room for growth. Is your website large or are you hosting a large number of images and/or videos? If so, you need a package with a larger disk space allocation. Do you expect to receive high volumes of traffic to your website? If so, you need a package that gives you more bandwidth. Do you need CGI, PHP, and MYSQL functionality? If so, select the plan that includes these features.


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How long does it take for my account to be setup after signing up?

Your account will be setup immediately after sign-up. You will receive an account information email within a few minutes after signing-up. Should you not receive an initial email from us immediately after you sign up you need to contact us.


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Do you offer web designing, maintenance and programming services?

Yes, we have a professionally staffed design team that is ready to create your site from scratch, or make any changes to your existing site. Our design and maintenance packages were created with our most common requests in mind, but custom designs are what we specialize in. For more information, visit our Website Design website.


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Can I maintain my own site once you have configured it?

Yes, you are free to upload/change your web pages, add/delete Email ID’s etc as often as you want. Once we have allotted the web space and pointed your domain, you can manage your website easily on your own using the login information of your cPanel control panel.


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How do I transfer files to my website?

Files must be transferred to the Web server via File Transport Protocol (FTP) or your account’s Web-based File Manager. If you need FTP, SSH, mail, or other Internet software, visit ZDNet Software Library. ZDNet Software Library is a source for the latest Internet applications with ratings and reviews to help you decide which application is best suited for your needs. An FTP tutorial is also available for beginner users who may not be familiar with FTP. We also provide a Web-based File Manager to make it even easier for you to upload your files.


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Is there a minimum contract term for hosting accounts?

No. All Noverus Hosting accounts can be setup with pay-as-you-go monthly pricing. Discounts are offered for longer terms.


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What programs can be used to access Email?

All POP3/IMAP clients can be used such as Outlook Express, Outlook, etc. You can use any program which downloads the files from our Servers onto your computers.


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What are POP3 Accounts?

POP3 accounts are e-mail accounts by which you can receive email from your site’s visitors. They allow you to receive emails only. POP3 accounts have individual usernames and passwords to access them. You can create a very well organized site with different POP3 accounts for different areas of your web pages and even configure them to your Outlook Express or other mail client.


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Can I monitor my disk space and bandwidth usage?

Yes. You may monitor disk space and bandwidth usage from within your cPanel control panel or your billing control panel.


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Can I upgrade my account if I need to?

Yes. You can upgrade your account at anytime. You will pay the difference between your current account and your new account. There are no extra fees involved in upgrading. You can upgrade your account by logging into your billing control panel.


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Will I have unlimited access to update and make changes to my pages?

You have unlimited access via FTP and the Web-based File Manager 24 hours per day, 7 days a week. As such, you can create and maintain your Web pages on your own computer and upload files to your website at your leisure.


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Will you place ads on my website?

Although there are some web hosting companies doing such practices, Noverus Hosting will NEVER place ads on your website. Clients of our web hosting services can enjoy 100% bannerless hosting.

You can also run your own ads on your website. You can profit from your traffic by placing AdSense, some ad network banners or any other kind of advertisement on your website. There are absolutely no restrictions — your website belongs to you and you will always have its content in your hands.


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Do you offer 24 hour technical support?

As a valued client of Noverus Hosting, you will enjoy REAL 24/7 technical support. No matter if you contact us during the day, at midnight or during the holidays. Our support team is here to provide you with professional assistance at any time.


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What is a Domain Name?

A domain name is a word along with a TLD that uniquely identifies your website. Domain names serve as humanly memorable names for Internet participants, like computers, networks, and services. A domain name represents an Internet Protocol (IP) resource. Individual Internet host computers use domain names as host identifiers, or hostnames. For example: google.com.


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